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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15741 Views
  • 0 replies
  • 6 kudos

New Nest Cam setup update gets stuck

Hey all,I just got a two pack of Nest Cams and when I try setting them up they both get stuck at the very end when it’s downloading an update.It just stops randomly at whatever percentage.Ive done many factory and normal resets on the cameras.I’ve cr...

JackalDark by • Community Member
  • 3466 Views
  • 9 replies
  • 0 kudos

Nest legacy products will no longer connect to wifi

A few days ago my Nest legacy products like Nest Hello, Nest Cam IQ and Nest Connect will no longer connect to wifi after being connected to wifi for 5+ years. I've tried resetting Nest app, deleting and resetting up the products. The app fails every...

Wee by • Community Member
  • 1819 Views
  • 4 replies
  • 0 kudos

Doorbell Video is Sideways

Please allow us to rotate the video in the Home app. Many of us have to install the doorbell sideways due to siding and existing screw holes. Just let us rotate the video in the app. Pretty please. Seems like not too much to ask.

Peacemoto by • Community Member
  • 498 Views
  • 1 replies
  • 0 kudos

Live video unavilable

I have 2 Nest Cam Battery Outdoors, both plugged in with Google kit, one indoors and the other outdoors. Also, a new Google Wifi Pro two pack that is working fine and has an excellent signal at the cams, plus the latest Google Home app, and a Pixel 7...

Aerohugh by • Community Member
  • 1650 Views
  • 10 replies
  • 0 kudos

24/7 video recording showing gaps of video and no video

Has anyone seen this that has the Nest Aware Plus service? I have 4 Gen 2 wired indoor cameras and starting yesterday afternoon I would get short videos (shown gray in timeline) and short gaps (shown black in timeline) throughout the day and it is st...

crarbo1 by • Community Member
  • 1087 Views
  • 6 replies
  • 0 kudos

Resolved! Activity Zone unavailable.

I am unable to select or change my activity zone any longer. I am a Nest Aware subscriber. The error states unable to connect to the device but I am able to connect to the device in any other way. Has anyone else seen this issue?

Jael by • Community Member
  • 1563 Views
  • 7 replies
  • 2 kudos

Resolved! power wires or connectors

I stil look for the power wires or connectors that you use to connect the doorbell to your existing doorbell wires. Does anyone knows we're i can find these connectors.

Jongj by • Community Member
  • 1170 Views
  • 5 replies
  • 0 kudos

Nest Cam Battery Motion Issues

Hi.I pay for 24/7 Nest Aware Plus and have noticed that my camera is missing important motion alerts. I have reset the camera by pressing the button behind it to see if this resolves it which is hasn’t. It can go hours throughout the night missing ca...

AzIsmail by • Community Member
  • 1511 Views
  • 8 replies
  • 0 kudos
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