Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Best camera just stopped working and won’t restart
My nest camera just stopped working today. I tried resetting it and it won’t reset. It just keeps blinking a green light but my app says that the camera is not connected
Doorbell camera
How do I connect my camera back to the internet? I got a faster speed internet now my doorbell camera is offline & I don’t know how to get it back online.
Nest Outdoor cam (wired) no status light
Hi-My Nest cam suddenly quit working, indicator light will not illuminate, conducted a factory reset and removed/readded camera and still will not connect. Any other troubleshooting tips? No other issues with my other nest cams or doorbell (all on sa...
Camera Nest outdoor on Nest APP
Hi,I have a camera inside, and a thermostat.. i use Nest app, and everything is good.I want to add a new camera (outdoor). when i add the camera, i'm redirected to Google home.The installation is done, and the camera work with google home.. but i can...
Cannot find new ringtones on my nest doorbell camera
When I go into my nest app, I cannot find any option to change my ringtone or theme for the doorbell. I have looked under Device Options in the settings of the camera from my nest app but there is literally no option to change the ringtone. See the s...
Broken camera
I have a broken camera and want to replace, will the charges recognize that is replacement or will understand as new equipment? I don’t want to pay for the one that is broken
Electronic chime
Is the CHIME CONNECTOR required for a ELECTRONIC WIRED CHIME when installing the 2nd GEN Nest doorbell? Wiring ?
There was a problem connecting to the nest service. Please try again later.
“There was a problem connecting to the nest service. Please try again later” - Nest appThis has been constant and ever since we bought the doorbell and Nest Aware subscription. Across all our devices we try to view the video and it give between 1-5 s...
Outdoor camera
I have 5 outdoor cameras and I just installed a new one on my porch and it is not detecting people. I can walk up to my front door and the camera does not register anything. I have power cycled the camera, created activity zones, and turned up the se...
Can i check my google doorbell video from overseas?
Just wonder am I able to check the video on my google doorbell from overseas?
