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Nest Doorbell Battery, notification on Nest Hub not on first press

PrebenGH
Community Member

The Google Nest Doorbell (battery) has worked fine for the last 6 months (since I bought it) giving notification on my Nest Hubs. But suddenly the notifications stopped on the hubs but works just fine on my Apple Watch and iPhone.

I have checked the setup and it seems to be ok. Lastly I have reset the doorbell. Now when I press the doorbell I get notification on my watch and phone but not on the hubs. If I press the doorbell a second time a few seconds later the notification comes up on the hubs.  I am not sure that a person would press more than once, certainly the postman doesn’t.
I can’t figure out why this happens and why it doesn’t work the first time. 
Any suggestions?

43 REPLIES 43

Hello,

I am using Google Wifi Access points.

Dave

Jhonleanmel
Community Specialist
Community Specialist

Hi dwmccorm,

 

Thanks for getting back to us. I suggest replying to the email our team sent you so they can provide one-on-one help with your device.

 

Best,

Mel

Sigh, it has been so long, don't bother.  If the case has been open for a few months and no one wants to respond back on it, I assume they just don't think it is a priority.

I'm giving up on getting to the bottom of this.

Dave