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Nest Doorbell Battery offline

Smoothy
Community Member

Hi

 

My Nest Doorbell Battery has gone offline. Resetting it hasn't fixed it - I get live video during setup but once I mount it the live feed won't come up.

Is there a widespread issue?

1 REPLY 1

Lance_L
Community Specialist
Community Specialist

Hello Smoothy,

 

Thanks for reaching out to the Community. I’m sorry to hear that you’re having issues with the Nest doorbell. Let’s check it out.

 

As of now, there is no reported Nest outage that’s affecting the Nest cameras and doorbells.

 

You can go here for more help on how to troubleshoot an offline Nest camera or doorbell.

 

Keep me posted.

 

Best,

Lance