Nest Doorbell Peeling

[Justindunlap99]

My door bell is only two years old and the outside of it is peeling really bad. It's on the north side of the house so the sun doesn't hit it. I don't understand why it would start peeling so soon. It's out of warranty and I don't see my self being a replacement to just have to deal with the same issue again so soon. 

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Sorry to hear that your Nest Hello Doorbell is peeling and out of warranty! Because it is out of warranty, I am afraid there is nothing that we can do to assist you with a replacement. If you wish to get a new doorbell, you will want to purchase one again. 

Best Regards, 

Brad.

[Justindunlap99]

Why would I buy another one just have it do the same thing again. They arent cheap. I would recommend anyone wanting to get a door bell stay away from the nest one. It will peel within a couple of years and look horrible. 

[Brad]

@Justindunlap99

I completely understand the frustration, and I am so sorry that the device is no longer covered. I know that there are some companies that sell a silicone sleeve that you can put on your doorbell to protect it further, but I am still afraid that a replacement is not an option at this time as it is no longer covered by warranty. I apologize for the inconvenience.

Best regards,

Brad. 

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.