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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Forum Posts

New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Can't find a NC2400ES camera magnetic mount

I have a NC2400ES camera. Unfortunately the magnetic mount was lost during a recent move. I have scoured the internet for some way of getting a replacement and have come up short. I tried Google chat, and their response was "sorry that's out of warra...

Offline camera

I live in Florida but am currently in Massachusetts. My house camera went offline with the hurricane. How do I reconnect from so far away? Or will it reconnect by itself when cable is restored?

Sdaly322 by Community Member
  • 250 Views
  • 4 replies
  • 0 kudos

I don’t understand how my nest cam works

I have a wired outside nest camera on my front porch. Everything works okay except I don’t understand whether or not it can be set to send me an audio alert for activity I specify such as person or motion within its zone. I mean, if all I get is a si...

Hopeinal7 by Community Member
  • 227 Views
  • 5 replies
  • 0 kudos

Resolved! Nest Cam black live screen

Hi Everyone I am not new the Google Home World and have set a couple of Nest Cams for my Parents and friends. I now have my own home and bought 2 Nest Indoor cams. The setup went without issues until the live stream to install the camera comes up. Un...

House chime has 6 wires, doorbell wire has 4

I’ve wired many doorbells, but this one has me stumped. There are 6 solid colors connected in the chime, but only 4 at the doorbell. The 4 aren’t solid colors. How do I wire a Nest Hello doorbell when the inside chime has 6 wires and the wire outside...

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Afkbrad by Community Member
  • 480 Views
  • 4 replies
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Doorbell history doesn’t record

We have the google nest doorbell battery and it works great, I get alerts and can view them but it does not save any videos to the history. Not even past an hour of getting the alert. It just disappears and says no events recorded. Any ideas how to f...

Ss1234 by Community Member
  • 240 Views
  • 3 replies
  • 0 kudos

Nest Doorbel Battery installation Failure

Hi,I am trying to install my NEW Google Doorbell (Battery). All seems to install fine until I unplug the doorbell from the (USB-C) power supply. In the next step the doorbell image must show on the screen of my phone. The screen shows that the doorbe...

Google Nest Doorbell (battery)

I purchased two doorbells for a vacant property. That property is now sold. Took the two doorbells and canceled the wifi service at that residence. I'm now trying to connect to different residence. However I cannot complete the setup. Did a factory r...

Johnnyp by Community Member
  • 258 Views
  • 4 replies
  • 0 kudos

Resolved! White screen

Had anyone ever notice that when going back to watch history of video recording there will be a block when nothing comes up but a white screen. The sound is still being recorded but there is no video due to this white screen that comes up.

Zakiah by Community Member
  • 12029 Views
  • 113 replies
  • 9 kudos
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