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Nest Doorbell Peeling

Rakesh007
Community Member

Randomly my main powered nest doorbell has started peeling. The plastic has all bubbled up and started breaking up. The front driveway is in a shaded area not south facing.

 

Looking multiple google forums this is a fault with the Nest doorbell. I  paid nearly £150 for this doorbell and it is not in warranty. It now looks terrible and is obviously a major manafacturing issue.

 

Can Google help at all, admit their fault and provide a replacement?  The doorbell now looks awful.

2 REPLIES 2

Brad
Community Specialist
Community Specialist

Hey there,

Sorry to hear you're experiencing this, I can imagine this has been stressful for you. If you're seeking a replacement, please fill out this form. However, we do not offer replacements for parts. If your device is no longer under warranty, we cannot offer a replacement, We're sorry for the inconvenience. 

Best regards,
Brad

janthadeus
Community Specialist
Community Specialist

Hi folks,

We got the form you've submitted — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.

Thanks for the help here, Brad.

Best,

JT