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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15851 Views
  • 0 replies
  • 6 kudos

Resolved! Trying one last time

Moved into a (new to us) house here in FL, and it came with a lot of neat stuff, not the least of which was a NEST thermostat that I got up & running in no time flat, with no problems. 100% happy with that. The doorbell? Ehhhh, not so much. It's eith...

Connect nest hello error nc0009

Hii have tried almost everything i can think of and i still get the nc0009 error when connecting my nest hello to the app. I have the nest wifi mesh network so would think it should be smooth. i tried restarting app restarting network even factory re...

Resolved! Missing time frames

Most of the time my history of event will only show a few time frames, certainly nothing like 24 hours. When I CAN see more than that, if I scroll through and tap one, it won't show it in full view. Then the darn thing just disappears on me! This mor...

Video feed on my outdoor nest camera

Is there a way to record continuous feed from my outdoor camera? Right now it only “saves” when a car comes up my driveway. My neighbor across the street was broken into and I wasn’t able to see any video feed from around the time it happened.

TFletch by Community Member
  • 1155 Views
  • 5 replies
  • 0 kudos

New doorbell won’t connect

I have tried all the following multiple times and nothing has helped - restart phone- log out and log back in to google home -factory reset bell-restart routerWhen connecting to wifi it keeps throwing a "can’t connect to assisting device I just insta...

Aly64 by Community Member
  • 867 Views
  • 4 replies
  • 0 kudos

Two Nest Hello, 1 Transformer, and NO Chimes

CURRENT SETUP: I have 1 Nest Hello Doorbell installed with Doorbel Chime. I NO LONGER want the chime.I want to Add 1 more Hello Doorbell and Remove the Chime. I have a 24Vac / 40VA Transformer and new wire i will run where it needs to go. Everything ...

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live camera noise

Hello I just had the google nest doorbell installed today i am watching the outside through the camera on the app on my phone i hear birds chirping and the cars as they go by how can i turn the sound off so only the picture of the outside shows? Bird...

kyzach by Community Member
  • 954 Views
  • 3 replies
  • 0 kudos

Camera picture is flickering AND can't add it to nest app

I have a wired Nest indoor camera that I just bought from the google store (April 2022) and I added it to a new Google home in my google home app.But the picture is flickering. It looks like lines running through it. Maybe from the LED lights?? How d...

Michelle4 by Community Member
  • 1652 Views
  • 4 replies
  • 1 kudos

Can't use Chromecast?

Kind-of odd that you can't Chromecast a Nest Cam (Battery). Is Chromecast being phased out, or is this a planned feature that will hopefully come soon? I'm a big fan of Google Products, and this is just disappointing.

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