cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

Help Center

Forum Posts

Start a conversation

Nest Aware scrolling frame rate outdoor cam

Can anyone tell me what the frame rate is while scrolling through 24/7 video history on a google nest outdoor cam with Nest Aware? I have fiber optic Wi-Fi 1000mbps with good connectivity through Netgear Orbi mesh Wi-Fi. It would appear to me that it...

Resolved! Can’t remove doorbell from wall to factory reset

Just moved to rented house and landlord left Nest wired doorbell and gave us permission to use it. We also have the Nest thermostat. Thermostat works great. However, the doorbell needs to be reset to factory setting in order for us to use it. Tried t...

LalaP by • Community Member
  • 1412 Views
  • 4 replies
  • 0 kudos

Doorbell wired does not recognize my account

Any idea why nest doorbell is disconnected from my account? Doorbell recognizes my husband’s Google account, I was the original account for nest doorbell. When I migrated over to Google several months ago, I noticed, only recently, all video is gone ...

Cbigum by • Community Member
  • 584 Views
  • 7 replies
  • 0 kudos

Resolved! Reconnect camera to wifi

I need to reconnect my outdoor Nest camera to wifi however I need the QR code on the back or the 6 digit verification code. My problem is that camera is mounted 16 off the ground and I’m too old to climb a ladder up there. I have the original packagi...

Maltby by • Community Member
  • 836 Views
  • 3 replies
  • 0 kudos

Need PC access on nes nest cam

Who is the idiot that made this newcam/flood light that doesn’t work with a PC. Is a fix coming Watching on a IPhone is like viewing on a match book. If no fix coming I want my money back plus the money I paid electrician

Ddk by • Community Member
  • 577 Views
  • 6 replies
  • 1 kudos

Nest Cam Background Audio on iPhone

It would be really helpful to allow background audio with the camera. I know google has the capability as it is (was?) a premium YouTube feature. I’d be happy to pay for this as it would make its use as a baby camera almost perfect.

DIY mounting base plate for doorbell

I started using the Google Doorbell Battery 2 weeks ago. I lost the mounting plate yesterday. I really prefer to not have to wait for shipping of a new one. Is there any reason I can't make a template and cut my own plate, or is there something speci...

Resolved! Charging progress with Nest Cam (Battery) in Google Home app

I'd love to suggest an enhancement to the Google Home app for the Google Nest Cam (Battery) models.It should always show the battery percentage, regardless of whether it's plugged in or not.Today, when you attach a plug to the camera, it switches fro...

mmalcangio by • Community Member
  • 15563 Views
  • 12 replies
  • 32 kudos

quick view of notification

Prior to installing iOS 15 beta, when my Nest camera alerted me to activity (on the lock screen), I could slide the notification to the left and select "View", which would show me a ~10 sec clip of the action that triggered the alert.I upgraded to iO...

nestyone by • Community Member
  • 305 Views
  • 1 replies
  • 0 kudos

Nest hello doorbell cam

I’ve been using nest hello doorbell cam for three years with no issues a couple days ago the utility company replaced a power pole … cut power and when it was restored my cam stopped working….the24v transformer I use still shows pushing 24 V … how do...

Danrafan by • Community Member
  • 287 Views
  • 3 replies
  • 0 kudos
to vote
Labels