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Nest Doorbell Peeling

JohnF
Community Specialist
Community Specialist

‎08-25-2021 08:52 AM

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Jason Murphy 9821 

 

I have a nest doorbell that is peeling. Customer chat says I'm SOL because I am out of warranty. This is a very common problem here. Google should step up and replace something with a widespread issue. After investing in so much of the Google ecosystem and monthly subscription fees, I would think they would take care of their customers. 

 
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JohnF
Community Specialist
Community Specialist

‎08-25-2021 08:53 AM

Hi there, Jason Murphy 9821.

 

I am terribly sorry to hear that your Nest Hello Doorbell has been cracking and peeling! I can imagine this has been a very frustrating experience for you. However, I would love to look into this further for you!

 

I will be reaching out to your email on file to collect some information. Please look out for my email and respond with the requested information as soon as you can. Thank you for your patience!
 
Case Number: 6-0601000031634

 

 
-from Brad C. (Community Specialist)
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