12-26-2021 07:10 AM
I recently moved to a new home and installed the nest battery doorbell. After the first draining of battery, I attempted to charge the doorbell and no light comes on. It appeared that the doorbell charged about 10% in 12 hours.
I am using the supplied charging chord with a 10v Apple charging block. I also tried to use the smaller Apple charging block as well, to no avail. What can I do to fix this. The device has been used for 3 weeks.
12-28-2021 03:43 PM
I'm having the exact same problem with mine. It's only about 6 months old and it take 3 days to fully charge it. Once it's charge it works fine. I believe it's a defective in the charging port or battery!
02-06-2022 07:23 PM
I’m having the same issues did you get it resolved
02-08-2022 12:18 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
02-15-2022 12:21 PM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
02-21-2022 10:50 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.