cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Doorbell battery not charging

Bsmith8513
Community Member

I recently moved to a new home and installed the nest battery doorbell. After the first draining of battery, I attempted to charge the doorbell and no light comes on. It appeared that the doorbell charged about 10% in 12 hours. 

I am using the supplied charging chord with a 10v Apple charging block. I also tried to use the smaller Apple charging block as well, to no avail. What can I do to fix this. The device has been used for 3 weeks.

5 REPLIES 5

Shayn
Community Member

I'm having the exact same problem with mine. It's only about 6 months old and it take 3 days to fully charge it. Once it's charge it works fine. I believe it's a defective in the charging port or battery!

Trineeboyz
Community Member

I’m having the same issues did you get it resolved

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.