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Nest Doorbell will not show up on Nest App - I DO NOT use the Google Home App

MarkGegg
Community Member

The Google Home App has to be the most visually awful app out there. Come on Google - can you take a few lessons from Apple on interface. I do not want to use the Home App to see my cameras and doorbell. 

Everything works on Nest app but my new Doorbell. I have gone through all the suggested "fixes" and nothing. This is ridiculous!

Wake up Google

7 REPLIES 7

Brad
Community Specialist
Community Specialist

Hi there,

 

Thank you for your feedback on this, I fully understand the frustrations of not having your new Nest cams in the Nest app like you may be used too. However, you can now use the Google Home web app to view your cameras and doorbells.

 

The new Nest cameras and doorbell are exclusive to the home app because we wanted to create an integrated experience with your speakers and displays. A Nest Aware subscription applies to all of your cameras, speakers, and displays in the same home structure. Thank you for your continued patience, and support. 

 

Best regards,

Brad

MarkGegg
Community Member

Brad

 

thanks for the reply.  This feature for the Google home web app does now work on an iPhone.  Is there a way to get that doorbell to show on the Nest app?  I have 6 other nest cameras on there and want to see everything on on app. Please - make this easy

 

you have to agree that the Google home app is awful to say the least. 

Brad
Community Specialist
Community Specialist

@MarkGegg

 

I am afraid that the newer cameras and doorbells are not available on the Nest App, and there is no plan to add them to the Nest App at this time. We’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here. Please let me know if you have any further questions or concerns. 

Best regards,
Brad

MarkGegg
Community Member

Will an older model of Doorbell work?

Brad
Community Specialist
Community Specialist

@MarkGegg

 

The Nest Hello, which is the original doorbell, is only available on the Nest App if that is what you're looking for. 

 

Best regards,

Brad

Ebedia
Community Specialist
Community Specialist

Hi everyone,

 

@MarkGegg I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

I appreciate you help, Brad.

 

Regards,
Emerson

Ebedia
Community Specialist
Community Specialist

Hello MarkGegg,

 

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

 

Best,
Emerson