We have a 3-story house with chimes on the 2nd and 3rd floor. The Nest Doorbell came with one 2-wire power puck which we placed on the 3rd floor chime. It works perfectly! But we need another 2-wire puck for the 2nd floor chime. Can you recommend how to purchase one?
I can understand your frustration with not being able to receive an extra Chime Puck. I am afraid we cannot offer parts here in the forums, or replacements for that matter. You are welcome to reach back out to support to see what else they can offer.
@MICHAEL_H I'm dropping by to ensure that everything is covered here. Were you able to read the information that Brad has shared above? In case you have other questions or concerns please let us know.
I appreciate the help, Archie and Brad.