12-02-2021 12:56 AM - edited 12-02-2021 12:57 AM
Hi All,
So I have a Nest Floodlight Cam, overall generally happy, however now I have a need to extract some coverage which I see creating a clip is not at all possible in the Home App and of course the camera didn't see it as an event. Unfortunately it's critical evidence that is needed. So I'll resort to getting another phone to record the screen of my phone, not ideal! This is a huge disappointment when I'm paying for 24/7 recording and covering a critical area of my home.
Has Google/Nest given any indication that this will come in the updates in 2022?
I haven't seen anything in the blog other than a web interface will eventually come.
Thanks for any fellow members feedback....
01-21-2022 10:34 AM
Hey there,
Apologies for the delay in our response. I appreciate you taking your time to let us know about a feature that you would like to see. Feedback like this helps us constantly improve our products and services by knowing what we are doing right and what we can work on.
Please let us know if you have any other questions.
Best regards,
Garrett DS
02-18-2022 10:49 AM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
02-18-2022 11:05 AM
Yes I do, you still cannot create a clip like you can in the Nest App, when is this coming?
02-21-2022 10:23 AM
I am sorry, I do not have any ETA to provide. If this feature becomes available, it will be announced. Thank you for your feedback!
Best regards,
Brad.
02-21-2022 10:23 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.