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Nest Hello Camera

sfranovich
Community Member

My Nest Hello is connected to WiFi, but the camera is offline. I have tried resetting it and it still doesn’t work. Anyone else have this issue and got it resolved?

1 REPLY 1

EmptyNester
Silver Product Expert
Silver Product Expert

Have you had this camera a long time?   My Nest Hello lasted about 4 years and I ended up buying a used on from Ebay and  it is still going strong.

You probably did this but if you haven't try restarting your cable modem and/or wifi router?