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Nest Hello Delaminating on a covered porch

Community Member


My Nest Hello Doorbell is peeling.  Looks horrible.  I have a covered porch and my home faces north so it doesn't even get any direct sunlight.  Phone support says there is nothing they can do since it is out of warranty.   I have Google Nest cameras on the back of my house in direct sunlight and they are fine!  So there is a problem with this doorbell.   

Do I have any recourse?  @Brad I've seen a few threads where you had some advice to get to the right people.   

Thanks for any help...


Its peeling!Its peeling!


Community Specialist
Community Specialist

Hey there,


Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 


Best Regards,