11-02-2021 02:57 PM
Not sure if others are having the same problem but my Nest Hello (hardwired) doorbell just started peeling. Looks like it is a protective shipping film that I forgot to take off but upon further inspection it is not. Peeling and flaking making a really nice doorbell look terrible. At this point I am starting to wonder if I should have went with Ring. I was about to purchase a second doorbell as I have two doors to my property however I might think of changing brands even though I love the look of my Nest Doorbell. Have the Nest Outdoor Cam as well. Is there anything that can be done?
11-02-2021 03:34 PM
Hi there,
I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you.
We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started.
Please let me know if you need any further assistance!
Best Regards,
Brad.
11-06-2021 09:05 AM
I'm having the same issues with my doorbell. To whom can I reach out?
11-14-2021 10:20 AM
Hi David, did you manage to get it replaced, was your doorbell still under warranty?