01-05-2022 11:44 AM
I changed my doorbell tone to a Christmas theme but I appear to have lost the option to change it back has something changed in the app
Answered! Go to the Recommended Answer.
01-12-2022 10:25 AM
Turned mine off for a few minutes then back on and it’s reset itself.
01-05-2022 12:22 PM
Google Nest apparently removes the option in our Google Nest app when the holiday is over. When it's available, it appears under Device Options under Settings. (I found this on another site.) Their site says Google Nest changes it back to "Ding Dong" automatically when the holiday is over.
01-06-2022 08:43 AM
thats the issue, mine is stuck at winter and i cant change it back
01-06-2022 08:48 AM
Google Nest must have a bug on their server, then. Google Nest Help (https://support.google.com/googlenest/answer/9231819?hl=en#zippy=%2Cdoorbell-theme) claims this:
"After the holiday, your doorbell automatically goes back to the default tone, and the seasonal theme disappears in the app."
01-08-2022 08:47 PM
Tried a restart?
01-11-2022 02:28 PM
Hi there,
Just checking in to see if you still need assistance with this issue.
Please let me know if you need further assistance.
Best Regards,
Brad.
01-12-2022 10:01 AM
Brad,
my doorbell is stuck in winter mode can you advise how I get back to standard doorbell chime?
01-12-2022 10:08 AM
Can you advise how users can get back to the standard doorbell chime (from the "Winter" or "Christmas" theme) since the "Doorbell theme" was removed recently but Google Nest apparently failed to reset their doorbells back to the standard theme?
01-12-2022 10:25 AM
Turned mine off for a few minutes then back on and it’s reset itself.
01-12-2022 11:00 AM
How did you manage to switch it off, using the software or actual disconnect
01-12-2022 11:12 AM
Switch it off
01-12-2022 02:24 PM
Cool thank you I will give it a try over the weekend
01-12-2022 02:31 PM
Hey y'all,
Thank you for all of your patience while dealing with your missing doorbell chime! Have all of you made sure that you have fully restarted your devices first? I would like you to try to restart it first.
Best regards,
Brad.
01-17-2022 09:56 AM
Hi there,
Just checking in to see if you still need assistance with this issue.
Please let me know if you need further assistance.
Best Regards,
Brad.
01-18-2022 10:21 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.