Hi, thanks for responding.
I have now completed and submitted the contact us form regarding the peeling issue.
The doorbell is approximately 9 meters from my closest mesh WiFi network (Netgear Orbi 963 WiFi 6E) satellite to which it is connected via the Orbi-IoT 2.4Ghz SSID.
The factory reset was performed by detaching the doorbell unit from its wall bracket and pressing and holding the doorbell button while inserting and pressing a cellphone SIM tray release pin into the reset hole in the back of the unit for over 10 seconds. When reset, the status light was light blue and I re-setup the unit on my WiFi and Home account, but have lost all my recognised face history. I haven't looked at what the status light is doing when the device is offline. When I get notified that the device is offline again, I'll pop out, take a look and let you know.
Gradually the doorbell's connection to my WiFi became more stable but there seems to be a relationship between the unit's connection and the outside temperature. The unit's connection seems to become increasingly unreliable as the outside temperature drops. On the day I wrote my original post the outside temperature was -3°C. More recently the outside daytime temperature has warmed up to 5-6°C but drops overnight to 1-2°C and that is when more droputs seem to occur.
However, something that has become very apparent is the significant delay between the doorbell being pressed and the announcement coming through on my Google Homes around my house and on my cellphone. It's always at least 30 seconds but has been up to several minutes; by which time the caller has left, or at least got rather antsy. This is a key feature for me as I live in, and work from, a large house where the doorbell chime is not audible in my Home Office. The time now being the build up to Christmas, I am now waiting for two packages to be redelivered by couriers because the doorbell notified me of the caller too late.
