Nest Hello doorbell that is peeling

[YChil]

Hello,

Nest Hello doorbell that is peeling.

I found lots of people complaining about the same problem in 2020, 2021. We bought our doorbell in 2021 and it started to show the same problem . Does this mean Google did know the problem but didn't do anything? Are they just saying we just need to chuck it and buy a new one after warranty?

[David_K]

Google typically doesn't offer a replacement if it's no longer under warranty, unfortunately. That said, you're welcome to contact the Google Nest support team who can check your warranty status and confirm.

1. Select "Doorbell", type a brief description of the issue, then click "Next".
2. Click "Other", then click "Next step" until you see the contact options.
3. Choose to get a call or call or chat with the team as available in your country.

[zoeuvre]

Hi YChil, 

I’m sorry to hear about the situation and for the delay in response. We’d like to take a look at this for you. Could you please fill out this form with the needed information?

Thanks for your help, @David_K. 

Best,

Zoe

[EmersonB]

Hello everyone,

@YChil, I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.

I appreciate the help, davidking and Zoe.

Regards,
Emerson

[YChil]

I just fill the form and I will up date the result

[zoeuvre]

Hi there, 

We've received your form — thanks for filling that out. I'll consider this post as complete and will lock the thread in 24 hours. Please keep an eye on your email as someone from our team will reach out to you to assist you further.

Cheers,

Zoe