@Beartato327
I wish you luck. We got a defective Nest Hello replaced 3 years ago when it simply quit working when it was 15 months old. But things have changed since then.
There are over 400 threads in this forum from unhappy customers about peeling doorbells. Judging from the posts, my guess is that the vast majority did not get replacements.
We tried escalating getting our Nest Hellos replaced for their failing internal batteries and even contacted our state's Attorney General's office. Google Nest flat-out refused--in writing to the Attorney General's office--saying they "cannot" replace doorbells past their 1-year warranty. They even took the trouble to look up the purchase dates so they could tell the AG's office the doorbells were more than a year old. This is in spite of the fact that this is an even more widely-known defect. The main--now locked--thread on this defect has over 1,000 replies (https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-Hello-Doorbell-cuts-out-when-butto...).
So, two of our Google Nest Hello Doorbells have silicone "skins", and the "Indoor chime" option is turned off on all three so they won't go offline when the doorbell is pressed, and we rely instead on "Visitor announcements" to our Nest Hubs.
