07-04-2023 08:20 PM
the nest hello camera no longer works. Last night we smelled a particular smell, it was the door chime which was still powered and therefore overheated...it's not normal for such an incident to happen! what would have happened if I wasn't there to unplug the chime? What can you do for camera replacement?
07-04-2023 08:28 PM
Hi XavierMeurisse,
Please fill out this form with all the needed information, then let me know once you're done.
Best,
Lance
07-04-2023 09:42 PM
Yep fire hazard
07-05-2023 12:05 PM
Hi XavierMeurisse,
We got your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.
Regards,
Lance