Nest Hello not reconnecting to Wifi

[Klo]

Hi,

Not sure if this is the place to report this. In case it is I’ll give it a shot here.

I think it’d be great if in the upcoming software updates, the nest hello would try to reconnect to wifi once the connections has been disconnected. I have wifi repeaters and they are set up to automatically update the firmware and to reboot after upgrade. When this happens my nest hello looses connection and I have to reboot it manually to re-establish the connection to Wifi - which is very unpractical if I am not at home. A fix to change automatically reconnect would therefore be great.

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.