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Nest Hello online on one phone but offline on second phone

AlBear93
Community Member

Nest Hello is online on my phone, and online on my Google Hub. But it shows offline on friends phone. We live at the same place and are using the same account sign information. What do I do to get the Nest Hello to show online on second phone?

4 REPLIES 4

mdr2
Community Member

I think that is not the way to view it on more than one phone.  Maybe try this approach...

 
How do I connect Nest camera to two phones?

Open the Google Home app.
Switch to the home you want to share.
At the top, tap Add and then Add new home member.
Enter your email address or the email address of the person you want to invite.
Tap Save and then Confirm.

AlBear93
Community Member

Thanks for the help. I will try this method. 

GarrettDS
Community Specialist
Community Specialist

Hey there AlBear93,

Just wanted to jump in here to see if you still needed help here. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours. 

 

Have a great day. 

Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS