New updates to Google Home for camera users: new AI image detection, requested f... Read more
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New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Is it possible to factory reset nest cam with floodlight without physically accessing the camera?
We have a new wifi and from what I understand, we must factory reset all of our cameras. Our hardwired floodlight cameras is mounted so high that it will be difficult to press the little reset button. Is there any way to reset without physically touc...
Notifications OFF for familiar faces / ON for unfamiliar faces
Does the Google Home app allow you to turn off notifications for familiar faces? I can't figure out how to do it. I don't need a notification every single time my wife walks out the door, or I myself leave or return to the house! It's absurd. It crea...
Resolved! Nest camera nc004 wifi problem
Spend 3 evenings trying to resolve error code NC004, every time I try and connect it to my app (nest and google home) it doesn't work.Steps Taken to try and resolve this:-Restarted my RouterFactory Reset my DoorbellDeleted and reinstalled the app“For...
Google Nest Cam (Wired) - Snow -- How do I scrub through the video feed quickly?
I purchased a pair of "Google - Nest Cam (Wired) - Snow" cameras. I installed one of them yesterday and connected it to Google Home since the instructions say this camera is not compatible with the Nest App. The first thing I noticed is I cannot scru...
Google nest camera wired, Nest aware plus will not let create custom clip!
Where to start? I have paid a substantial amount to money to equip my home with google home products, to get straight to the point. There were shots fired in front of my home at night. I wanted to create a custom clip of the event. It did not occur i...
Nest aware plus clarification
Hi, I'm looking to install multiple nest cameras indoors and utilize nest aware plus for the 10 day 24/7 video monitoring. I have the following questions regarding the functionality and use of nest aware plus.Is the 10 day 24/7 video recording able t...
Nest doorbell
I installed my new nest wired doorbell to my wife’s phone without any problems. But I can not connect it to my phone. I have checked the Wi-Fi, turned my phone and airplane mode off and on. Had no problems in my old house.
Not able to hear sound
Just this week I have noticed that my app does not have sound. I tried to talk into it today to someone outside and they could hear me but I couldn't hear them. I checked the microphone status on the app and my phone and all is good. How can I fix th...
Camera Missing Vital Avtivity
I have the plan where I can only view past history for 10 days and only when the camera has picked up activity (if there is no activity, there is just a blank area with nothing at all to see). Here is my issue - on the current recorded view (daytime)...
You can't view NEST CAM footage history via web browser. Why?
You can't view NEST CAM footage history via web browser only app, only live. Why? Is it planned? Almost 2 years now... viewing footage on the Google Home app on your phone is good....but many times screen is way too small for getting what you need an...
