cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1487 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17560 Views
  • 0 replies
  • 7 kudos

Camera keeps going offline

Has anyone had problems with thier Nest camera outdoor going offline randomly and frequently. One of my nest camera keeps going offline. I keep having to go and disconnect the power wire from it and then connecting it back. Its works well for a few h...

Jbelisario by • Community Member
  • 1799 Views
  • 4 replies
  • 2 kudos

Wired 2nd Gen Doorbell keeps losing connection

Had an electrician install this two days ago. he checked the voltage with a multimeter, all good. wired it up, worked no problem. I connected it to wifi; strong signal where it is. All day long, it works fine, but randomly during the evening hours it...

JoeForan2 by • Community Member
  • 334 Views
  • 0 replies
  • 0 kudos

Contact info

I need A contact phone number please, I need help trying to access my camera

Sugar1602 by • Community Member
  • 814 Views
  • 1 replies
  • 0 kudos

Cannot add my doorbell and cam in google home

Hi guys,I have been coming across an issue of setting up my door bell and cam. Apparently I have been following the instructions but when it gets to download update, it remains on 0% with no progression and end up saying "There may be a problem". Wha...

Nest Cam wont work anymore

Hello was wondering if anyone had an issue with indoor wired camera.After a power outage the cam starts blinking yellow slowly not fast. I have tried to reset it and nothing will happen any thoughts or troubleshooting ideas I can proceed with thank y...

Jerdrums by • Community Member
  • 1334 Views
  • 9 replies
  • 0 kudos

Can’t reconnect nest cams after move

I had indoor cameras and a doorbell setup and functioning in my home. I recently moved and I cannot get them setup. I have tried everything: factory reset, removing the devices from the app and trying to add them, unplugging the internet and reconnec...

Sarah29 by • Community Member
  • 415 Views
  • 1 replies
  • 0 kudos

QR not read by iPad Pro

Very frustrating, my iPad Pro and iPhone 15 do not read QR codes on my 2 cameras and 1 doorbell camers. Any K.I.S.S. Level help is appreciated! is there a way to email Nest a picture of the QR codes for solving my issue?

to vote
Labels
Top Kudoed Users
View all