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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1471 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17537 Views
  • 0 replies
  • 7 kudos

Nest/ DropCams

I have Two Nest/DropCams. The Cable co updated my internet system. I cannot get the cameras connected. There are No QR codes or numbers present on either device. If I cannot set them up, I need to cancel my subscription for home w assistance. I’m hop...

DrPhilx by • Community Member
  • 399 Views
  • 2 replies
  • 0 kudos

Resolved! Ending a subscription

If I cancel my Nest Aware subscription after 2 months, will I be reimbursed for the remaining 10 months that I did not use the subscription?

Woman keeps pointing her cellphone at my doorcam.

A woman who frequents our apartment complex (doesn't live here) keeps pointing her cell phone camera at my Nest door cam every time she walks by it. This has occurred enough times that it's starting to be a concern, now after the 6th or 7th instance ...

Rae5 by • Community Member
  • 503 Views
  • 2 replies
  • 2 kudos

Data Deletion

We lost all of our data last night (activities recorded). Today, we noticed that we continue to lose our recorded activities. We now only have three to four activities saved at a time, the oldest being deleted as new ones are recorded. What’s the bes...

KKS by • Community Member
  • 450 Views
  • 3 replies
  • 0 kudos
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