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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1528 Views
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17612 Views
  • 0 replies
  • 7 kudos

how to connect nest door bell to a new account

Hi, my nest camera was connected to my old account that got deleted. How do i connect the door bell to my new gmail account. When i try adding it to nest/google home the app just says already connected or closes down. Any ideas?

Nest outdoor refusing to set up

Used to work for a bit but one day said the battery is discharged. Blue light is on and pulses. When cable is disconnected unit shuts down. Will no longer connect even after factory reset. Restarted modems and routers. Tried to connect via Google Hom...

1st gen wired outdoor cameras won't connect to New router

Hello, I had my router changed. I took all them off my account and re-installed the latest version cameras were able to be re-installed as they have a reset on them. The 1st Gen wired outdoor cameras do not have a light on. when I unplug it and plug ...

JoeyD by • Community Member
  • 425 Views
  • 1 replies
  • 0 kudos

Nest Outdoor Camera Battery issues

I've been on the phone with Google Nest Camera Support 3 times without a resolution. The nest cameras I have (4) are consistently loosing power within 2-3 days the batteries need recharging. The parameters are set at the least possible usage. While o...

New router: Nest Outdoor camera is not able to connect

Recently I got a new router to improve the quality of my Internet traffic. Since that moment there is no visual contact with my cam. The light of the cam is blue and blinking (according to info the camera is constantly restarting). Wifi connection is...

Re: Low battery and floodlight button disappeared

I bought 2 nest cameras with floodlights in 2022. In 2023 the camera started having depleted or low battery and it continued having this issue up to today.Now this year after having technical support my flood light disappeared. I didn't have this pro...

Ericaj79 by • Community Member
  • 472 Views
  • 2 replies
  • 0 kudos

Cameras spinning. Not loading. Retry etc Solved

Just to let anyone know that has the new nest camera as opposed to the old black ones. I was having problems for a year trying to get the newer cameras 24 seven record option to load. We finally solve this problem by having to upgrade our Internet an...

Companyq by • Community Member
  • 538 Views
  • 1 replies
  • 0 kudos
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