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Nest Hello peeling

Mischa
Community Member

Hi all,

we've had our Nest Hello since 2019 and whilst I'm generally happy with it (very finicky when it comes down to syncing with Nest protects) the plastic foil that started to peel at the edges a while back has now almost fully engulfed the full front like a plastic bubble wrap....

 

We bought the Nest Hello - partly because of the looks over other 'smart' doorbells. I've read other people had their unit fixed or replaced. How do I trigger this warranty procedure for my unit? I'm based in the Netherlands

 

thanks a bunch!

Mischa

1 Recommended Answer

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

 

Best Regards,

Brad.

View Recommended Answer in original post

1 REPLY 1

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked. 

 

Best Regards,

Brad.