Nest Hello themes are STILL missing

[ACLW]

Nest Hello Themes existed and now they are gone. Please re-add the option. That's kind of a big thing for the user experience. Right? should I even need to say anything?

Seems its been an issue since Jan 2022

https://www.youtube.com/watch?v=60OM_DlEh4s

so jealous right now.

Please fix this. And make sure you let everyone know its fixed so that you take ownership for breaking it in the first place.

Thanks

[MplsCustomer]

@ACLW

Google Nest's doorbell themes are all seasonal and are enabled around certain holidays and then disabled afterwards, depending on your country, but there's no regularly published schedule for this, and it seems there are more themes for the newer doorbells than the old Nest Hello doorbells. The last update I saw was in August and it didn't include Nest Hellos (though it didn't say so):

https://www.googlenestcommunity.com/t5/Blog/Nest-Doorbell-Fall-ringtones-coming-soon/ba-p/229702

[Rubes]

For the holiday type themes, you’ll see them in October for Halloween for example which are removed in November. You’ll see them again in December (Christmas, New Years, etc) which are removed in January.

[Brad]

Hi there,

Thanks for your help on this thread, @Rubes and @MplsCustomer.

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns.

Best regards,

Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad

[ACLW]

Themes are there for christmas , just annoyed they get pulled off completely. And there aren't other ringtones during  off season

[Brad]

@ACLW

Sorry to hear you aren't happy with how seasonal themes are managed, but we’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here. Please let me know if you need further assistance. 

Best regards,
Brad

[Brad]

Hi there, 

Just checking in to see how the conversation is going. Please let us know if you have any further questions or concerns. We'll leave this thread open for a little longer for follow-up questions and concerns. 

Best regards, 

Brad

[Brad]

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad