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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1712 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17859 Views
  • 0 replies
  • 7 kudos

Nest hello not ringing my phone

Hey folks. Because this issue is tied to a greater issue that is still being looked into, I have merged this thread with a mega-thread on the issue. Best regards, Brad.

Brad by Community Specialist
  • 442 Views
  • 0 replies
  • 1 kudos

Camera security

The person who set up our drop Cams longer owns this house. How can I add them to my account and be assured that he no longer has access to them?

NRTX by Community Member
  • 883 Views
  • 4 replies
  • 0 kudos

Downloading update 0%

Hello,I have purchased a new Nest battery doorbell. When I try to set it up, it gets to the downloading update phase and does not proceed.I have tried restarting and resetting to factory, no dice.Do I need to return it?

crabhuman by Community Member
  • 1151 Views
  • 4 replies
  • 4 kudos

Resolved! Nest IQ outdoor stopped working

Last week the power to my camera was turned off and now it will not restart. This has happened a few times before but after a few hours it used to reboot and start - now there is no green light and the camera is dead.The plug socket is working fine, ...

yompster by Community Member
  • 1433 Views
  • 6 replies
  • 0 kudos

Color Google Nest products

Why can't you buy color products in Europe like the Nest Cam Sand with maple wood base or the Nest doorbell Ivy or Ash or the Chromecast Tv in Sky blueOnly dull white product in the store? .

Petjes by Community Member
  • 1049 Views
  • 4 replies
  • 0 kudos

SIMPLE camera setup instructions

Every time I change my wifi password or move houses Setting up the camera always fails at least 3 times. I am always confused about whether to use the google home app or next app or both. I cannot find simple step by step instructions that explain se...

Sked by Community Member
  • 5071 Views
  • 3 replies
  • 1 kudos

Cannot add Nest camera

I cannot access my old Nest account in order to remove the three cameras I have. We did a house remodel and now I need to add the cameras onto my Gmail account with Nest. When I scan the QR code on the camera it will not let me add the cameras onto m...

Khanf by Community Member
  • 1096 Views
  • 5 replies
  • 0 kudos

Nest doorbell cracking and peeling

Hello,After only a few years our Nest Doorbell (Hello) has started peeling and cracking with no sun exposure and no wind / rain. It’s like they designed them to fail. When I called tech support they said I was out of luck for a replacement, and they ...

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wbstrange by Community Member
  • 532 Views
  • 1 replies
  • 2 kudos
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