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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 275 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16097 Views
  • 0 replies
  • 6 kudos

Video doorbell wiring

I need wiring diagram for video doorbell, 3 doorbell wires coming into the chime box. 1 goes to the basement chime 1 to the doorbell button and one to the transformer, so I have 6 wires in the chime box plus the chime connector.

Calli123 by Community Member
  • 1347 Views
  • 2 replies
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Wireless nest doorbell

Hello,I've been trying to figure out a way for my Nest wireless doorbelll to make use of a pre-existing wireless chime I have installed, but also functioning on its own battery. Essentially, just to trigger the pre-existing chime but also prompt my p...

jbacani by Community Member
  • 494 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to login to Nest with Google

Hello,I have an outdoor Nest camera and had an account for a couple of years. Login was migrated to Google a couple of years ago.I am now not able to login to the Nest app or the home.nest.com site (with Chrome) using Google. Permissions are allowed ...

Gears2 by Community Member
  • 3095 Views
  • 6 replies
  • 0 kudos

Nest Hello

My door bell which I have had for a year lost connection to WiFi a few days ago and I cannot reconnect it. I have factory reset it and been through codes NC004 NC022 NC003 several times. My latest one is NC007 but I know I am entering the correct pas...

Nuptse by Community Member
  • 477 Views
  • 1 replies
  • 0 kudos

Found My Nestcam

I recently discovered my NestCam months after moving. I do not recall any settings I had on the app for logging in etc. Tried to do a setup and scan the BarCode but it simply tells me that this camera is already registered.How do I get into it or is ...

Camera Malfunction

My wired nest hello doorbell camera is not recording or playing correctly. It has worked great for a year until about a month ago.Our house is being renovated due to Uri. We had to disconnect the electrical breaker box panel and when the power came b...

Rg1014 by Community Member
  • 1176 Views
  • 5 replies
  • 0 kudos

Unable to View Video History

I figured i post this to maybe help someone else. The google reps couldn't provide any real assistance. My symptoms: Could not view any history clips on my PC. The blue spinning wheel would constantly be there, when I opened the website and when tryi...

Tonym67 by Community Member
  • 1976 Views
  • 6 replies
  • 1 kudos

Resolved! Floodlight camera can’t be found to install through Home app after installing new Orbi AX6000 router

This camera was working fine with my old router. All other devices connect to the new router. Even older cameras using Nest app. I’ve reset the camera. When going through the Home app set up process the new floodlight camera is not found, so I am not...

bwagneror by Community Member
  • 1336 Views
  • 5 replies
  • 0 kudos
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