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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15703 Views
  • 0 replies
  • 6 kudos

My Nest Doorbell is peeling and cracking

I have a wired Nest doorbell that is installed under my roofs overhang yet the doorbell is coming apart - peeling and cracking. (Also own other google products too). Who can help me resolve this? I have the original box and receipt. Also I am a nest ...

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Cpr9999 by Community Member
  • 643 Views
  • 1 replies
  • 0 kudos

Best camera power

I plugged my outdoor nest camera in to a power source and it still shows “battery” when I check settings. Do I need to do something to change the settings to recognize the power source?

jayjay22 by Community Member
  • 857 Views
  • 4 replies
  • 0 kudos

Bad Camera Battery

I have 4 Nest outdoor wifi cameras, that I installed in the 1st week of January (2022).1 of them won't hold a charge and I've had to charge it twice (even though I've set the battery usage to "More battery life" and turned on the "Automatic battery s...

Doorbell camera won’t show recordings

I used to be able to see all my video’s and recordings and re watch them. But now everytime my camera captures something and I open the app to check the video, the video won’t play and its just frozen. Its like there is too much data on my camera or ...

Idle

My Nest camera has stopped working(recording) and I get a msg that the camera is idle. the camera was working fine a couple of days ago. I have looked thru the self help stuff and can't find what I need. Help? Also, is the such a then a service that ...

jprevey by Community Member
  • 2373 Views
  • 10 replies
  • 0 kudos

Nest Camera Battery scheduling

I am very disappointed that you do not have any on/off scheduling option for the battery Nest camera. Without this feature my cameras last half as long as they could and give me endless notifications at times I don't care what is observed. What's wor...

MoonSammy by Community Member
  • 704 Views
  • 2 replies
  • 0 kudos

Camera sensativity

Outdoor cameras are triggered by shadows moving, by bugs flying by, by the smallest of things! Crying Wolf! Makes them worthless for security. Zones do not help. These cams need sensitivity knobs to adjust them to each location!

indyraz by Community Member
  • 603 Views
  • 2 replies
  • 0 kudos
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