04-24-2022 10:18 AM
I have a Nest IQ outdoor that just all the sudden stopped working. I figured it might be the power supply or main line and I replaced both.
I have several around the house and this one just stopped. Its about a 1.5 yr old. Purchased from best buy or home depot. I purchased a used one on EBAY and it now is working in its place. Looking for a replacement.
I have tried all of the following with zero luck as well after reading other forum posts:
04-29-2022 09:09 AM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Best Regards,
Brad.
04-29-2022 01:14 PM
HI BRAD. Yes, please help. Can I send it back for a replacement?
05-11-2022 08:53 AM
Hey there,
Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number.
Best Regards,
Brad.
05-16-2022 10:43 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.