cancel
Showing results for 
Search instead for 
Did you mean: 

Nest IQ indoor camera Connections

jeffro3r
Community Member

I installed 3 Nest IQ indoor cameras last month. I now have a lot of network traffic.

How do I change my camera to a new network? I'm hoping I don't need to factory reset

each camera and reinstall. I also have Nest thermostat and Doorbell camera that I will also

want to change networks on. Thank you.

Cheers,

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hey there,


I am terribly sorry to hear that you're having this issue with your Nest camera! I'm sure it's frustrating but I'm happy to look into this and see how we can help out. The first troubleshooting step that I'd recommend would be to Restart your device. By doing this, it should keep all your settings, and reconnect it to the same Wi-Fi network. This is helpful if it ever freezes, has connection problems, or isn't working normally.


Best regards,
Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow up questions or comments.

Best regards,
Brad