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Nest Indoor Camera is Dead

rkabadi
Community Member

Hello, my indoor nest camera fell down and won’t turn on at all! Tried another cable, another adapter, and followed every single trouble shooting advice, but nothing worked 😞

 

I removed it from the account, and can’t add it again. It's completely dead!
 
Do you have any advice on how I can proceed?
3 REPLIES 3

MrVacca
Silver Product Expert
Silver Product Expert

Sounds like some of the internal parts might be busted. You’re only option might be to get a new one 😞

Brad
Community Specialist
Community Specialist

Hi there,

 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had such a hard time with this! I would love to look into this issue further and help find a solution for you. I have some questions I’d like to ask you first:

  • Do you still need help with this issue?

  • What troubleshooting steps have you done thus far?

  • Have you tried to restart your device if you haven’t already?

Please let me know if you need further assistance. 

Best Regards,

Brad. 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS