09-30-2021 09:38 AM
The cable going to the camera from the power block has lost some insulation due to sun damage. About two feet of cable has lost insulation. How do I replace this cable?
10-14-2021 11:51 AM
Hi there,
I am terribly sorry to hear about your Nest Camera issue! I can imagine it’s been quite frustrating being without a working device. I would love to look into this further for you.
We will be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started. Please let me know if you need any further assistance!
Best Regards,
Brad.
05-08-2023 07:10 PM
I would like to get repaired or replaced
05-08-2023 07:26 PM
Hi fletchercilla,
Thanks for reaching out. Let’s check this out — could you fill out this form and let me know once you’re done?
Looking forward to your response.
Thanks,
JT
05-11-2023 07:41 PM
Hi there,
I wanted to follow up if you are still in need of any help. If so, please fill out the form above.
Regards,
Juni
05-15-2023 11:32 AM
Hey there fletchercilla,
Do you still need help with your device? If so, kindly fill out this form.
Best,
Dan
05-20-2023 08:55 AM
Hello fletchercilla,
We haven't heard from you in a while, so we'll be locking this thread if there's still no update within 24 hours. If you have any new issues, updates or just a discussion topic, feel free to start a new thread here in the Community.
Cheers,
Lovely