Nest aware

[EoinB79]

I can't  access my nest aware plus and add my doorbell. Anyone know how I can, please?

[SteveT1]

Hi there,

Sorry to hear about that. Are you signed in to the correct email? Your Nest Aware and Nest Doorbell should be in the same account for it to work. I would recommend signing in with the email you are using to pay for your Nest Aware and check if your devices show up. 

You can also check this article on how to Troubleshoot Nest app sign-in issues for access concerns.

Regards,

Steve
 

[SteveT1]

Hi there,

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.

Thanks,
Steve

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad