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Offline cameras

Ljkp123
Community Member

I have 2 next outdoor cameras, one stopped working a few months ago it will not connect to internet & the other goes on & off line all day/night most of the time if I have a problem & need to look back on cam it’s not recorded as it was offline nest cams are a waste of time @ Money 

3 REPLIES 3

SteveT1
Community Specialist
Community Specialist

Hi there, 

 

Sorry to hear about that. Let's see what's going on. A few questions:

  1. What type of outdoor cameras are you using? 
  2. What is the color of the LED lights while it's offline?
  3. How does it reconnect to the network?

You can also check this article on how to Troubleshoot offline Nest camera or doorbell to cover all the basic steps.

 

Regards,

Steve
 

SteveT1
Community Specialist
Community Specialist

Hi there,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know.


Thanks,
Steve

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad