Nest battery doorbell not displaying live feed

[Allan212]

Whenever i open my live feed it buffers for a while then says live feed unavailable. Ive tried on different devices. Also the quick responses arent working, it says something went wrong. Ive restarted and factory reset my doorbell and still having the same issue. Does anyone have any ideas or had the same problem

[xxdsantos04xx]

Just bought a doorbell (battery). Having the same problem 

[xtimex]

+1 DOA, sending back to Amazon.😡

[Allan212]

Just woke up and its now saying its offline, i think mine might need returned too.

[Allan212 · Accepted solution]

I spoke to someone at Google yesterday, it's now fixed. I was asked to create a new home in the Google home app and add the doorbell there. Definitely not ideal as i had to delete everything in my original home and install it again, which required me to clime ladders to scan the nest cams i have to add them back into the nest app after deleting them. But at least it works perfectly now.

[xtimex]

Tihis is realy stupid solution

[Allan212]

I agree, it took all day too. It should have worked properly as soon as i added it but there you go.

[aatienza]

Hey folks,

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.

Thanks,

Archie

[aatienza]

Hey folks,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie