Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more
Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Iphone 13 won't load devices on Google Home app while off wifi
My wife's iPhone 13 pro max will not connect to the devices accessed through Google home while she is off Wi-Fi. It works perfectly fine when she is on Wi-Fi, but as soon as Wi-Fi is disconnected (manually or by distance) and she's on data (whether a...
"This video isn't available yet. Check back later."
This issue continues to be a problem for my Nest Cam with Floodlight + Google Home App. I've gone down a rabbit hole of other posts talking about this problem, including but not limited to:https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/...
Facial recognition assigning wrong face to wrong name. Cannot move that new face to assigned a name
My 2 new nest batter indoor/outdoor cameras keep placing familiar faces into the wrong person album. For instance, it sometimes recognizes me as one of my friends and places the snapshot it took for my face into my friend's face library. There is no ...
Nest cam Outdoor lens cover replacement
Hi I just noticed that the lens cover on two of my nest cam outdoor cameras have fallen off where can I get replacement lens covers
Resolved! Why short events show as "stream problem"
After motion detection, the camera needs up to a second to light the green led. But even events of about 2 seconds shows up in "history" as "stream problem". You need to put the cursor at its exact time to see that message, as the event is not even m...
How to turn on Nest Doorbell (battery) without mounting it
This is somewhat related to this thread. If you want to turn on your doorbell without mounting it, put a small magnet on top of the charging port, right above the two screws in the back. I don't know why google did not put a button there to turn it o...
Google Nest Doorbell won’t factory reset.
Yesterday my Google Nest doorbell stopped working. It did not show any signs of live. And it showed in the Google Home app as ‘Doorbell offline’. Followed instructions on reboot holding the pin for 5 seconds. After that the doorbell rebooted.After re...
Missing Magnetic Mount for Battery Camera
I recently moved and was not able to get the mounting magnet for my Nest Camera Battery Indoor/Outdoor. How do I purchase another one?
Video playback doesn’t work - live video is fine
Why can’t I see historical video - I can see that there are clips but the clips just “play” as stills
How do I remotely restart a camera?
I have an original Nest outdoor camera at my parents house, far from me. It has disconnected. They tell me it has power and a pulsing blue light. The wifi is up at their house. Can I reset this and reconnect remotely? I have a photo of the QR code an...
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