07-27-2023 09:25 AM
I cannot find a clear answer to this anywhere. If I buy a Nest cam (indoor/outdoor battery) and it is powered by the battery, what can I see in Google home related to the camera? I think it does not live stream, but can I turn it on to see the live picture when I open Google Home on my phone while out of town then turn it off when I close the app? I can NOT use the optional power cord to power it where I want to mount it.
07-27-2023 11:21 AM
We have had the battery camera for 22 months, plugged in with the optional power cord. However, recent posts in this forum indicate that when customers visit their battery camera while it is on battery power in the Google Home app, it now automatically activates the camera and it opens to a "Live" feed. Previously, it opened in "Idle" mode and you had to select "Live" to see a live feed. Presumably, when you close the Google Home app, the camera goes back to "Idle" mode, but there's no way for us to tell.
07-28-2023 08:26 AM
Thanks. That is helpful. Am still hoping someone that does not use the power cord (other than to charge the battery when needed) will respond.
07-31-2023 11:38 PM
Hi everyone,
@prmcpa, thanks for reaching out here in the Community. Usually you may see the "Idle" mode of the Nest Camera. When it detects a person or motion, it will trigger the Nest Camera to record that event. You can still see the live feed and we won't recommend you to turn it off after you view it because it won't record anything. Let us know if you have more questions in mind.
I appreciate your response, MplsCustomer.
Regards,
Emerson
08-01-2023 07:54 AM
You did not answer @prmcpa 's question.
The Google Home app was recently changed so that, when customers visit their battery camera while it is on battery power in the Google Home app, it now automatically activates the camera and it opens to a "Live" feed. Previously, it opened in "Idle" mode and the customer had to select "Live" to see a live feed.
The question is, when you close the Google Home app, will the camera goes back to "Idle" mode?
08-01-2023 08:35 AM
Yes. @EmersonB . The question is now when you close the Google Home app, will the camera goes back to "Idle" mode?
08-11-2023 11:39 PM
Hello prmcpa,
You are correct. Also, regardless if you close or open your Google Home app, your Nest Camera would go on idle when it's not detecting any events and when it's running on battery.
Best,
Emerson
08-14-2023 11:41 PM
Hey prmcpa,
We wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.
Thanks,
Emerson
08-15-2023 08:01 AM
No more help needed. I bought the cameras and they are working great on battery power.
08-15-2023 02:00 PM
Hi there,
Thanks for keeping us in the loop, and I'm happy to hear that this has been sorted out. If you need further help, let me know.
Best,
Edmond