Nest cam not connecting to wifi

[crb1077]

I have 3 nest cameras. The last one I purchased is closest to the router and giving me the most trouble. It connects maybe 10% of the time. I usually just get the spinning blue circle or message stating that camera isn't connected to wifi. I've removed the camera and connected maybe a dozen times and still no improvement. Any ideas?

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue?

Best Regards, 

Brad.

[crb1077]

yes I do

[aatienza]

Hey crb1077,

Thanks for bringing this up to us and sorry for the delay.

Let's see what's going on. A few questions: what model of Nest camera do you have? Are you getting any error messages? Also, are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the camera? 

Keep us posted.

Thanks,

Archie

[aatienza]

Hey crb1077,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Thanks,

Archie

[aatienza]

Hey crb1077,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie