Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest camera battery not charging when on mount
Hello. My nest camera is mounted on an outside wall. I can put the charging cable out of the window to charge it as I have the security cable attached. When I plug in the charging cable it just says plugged in and does not charge. When I take the cam...
Resolved! Wireless gen2 lens is cracked
HiMy gen2 wireless fell off the mount and the lens has cracked. Can this be replaced or repaired?Thanks
Adding ring Cameras to Google nest
I have ring cameras already installed on my house I just recently bought the Google nest wifi router with to ports, it says I can add my devices to google nest but I can’t figure it out
Goggle home does not recognize my battery doorbell .
Tried the factory reboot on the doorbell . Rebooted my android phone , 2.4 GHZ on both . Every time i try to add a new item it says move it closer . I did have it installed but it kept telling me it was offline , maybe i should of not did a factory r...
Subscription Question
I've had 4 wired Nest cameras for a few years - all show up on my Subscription (which expires in April). I recently purchased a battery outdoor camera, which I apparently cannot add to my original subscription. I understand my options are now to eith...
Supplemental Nest terms request contains an invalid argument
Hello, I'm trying to add a Nest doorbell (battery). But when I accept the "Supplemental Nest terms" I get the error: "request contains an invalid argument"I have been trying for 2 days now. I saw someone saying that it could be a problem with the ser...
Virgin media & Nest cams; unable to talk through cam.
I have two remote cams in the UK, I am overseas.At the property where the cams are, Virgin media have just swapped from using copper phone line, to fibre digital line. Since then I have been unable to talk through either cam. I can hear sound through...
Pair Protect & Doorbell/Camera to Wi-Fi & Iphone
Cannot pair to my iPhone. new Protect & Door/Camera. Best app p is downloaded & shows my present location (new). Separate location & thermostats are paired at my other house, but not here. When pairing it cannot pair as it is not connected to Wi-Fi. ...
Motion alert
Just got the indoor/outdoor battery cam but I’m not getting any alerts(yes nest aware purchased) and I can turn on notifications (shown below)
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