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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1583 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17691 Views
  • 0 replies
  • 7 kudos

Resolved! Nest doorbell peeling

What can I do about my nest doorbell peeling? I feel like since this started there are times when people ring the bell and it doesn’t trigger the app or chime. Do they make a replacement for the outer part? A cover? I’ve had it for several years and ...

Dradvins by • Community Member
  • 3509 Views
  • 13 replies
  • 1 kudos

Nest door bell Connecting to joining device error.

Hey guys, I recently purchased the google door bell. It worked all fine when I installed it. But, as soon as I changed the wifi ssid and the password everything became upside down. The bell does not connect anymore, just says connected to joining dev...

paras0912 by • Community Member
  • 2540 Views
  • 7 replies
  • 0 kudos

Camera battery charging

My camera with battery as well as plugged in to a charger has zero battery. I bought a second cable and tried to charge using a different outlet. Camera is not charging and still says zero battery. It’s only about six mo the old - I’d like to get thi...

Resolved! Somewhat  blurry area after installation

We just installed a Google Nest wired doorbell (2nd gen) and have noticed one area of the picture is somewhat blurry. After close examination of the lens (with a magnifying glass) , we can see a very small scratch. I don't think this was done during ...

pjones1063 by • Community Member
  • 1542 Views
  • 4 replies
  • 1 kudos

Erratic behavior of Nest doorbell - broken or fixable?

My Nest doorbell/camera is behaving erratically. Not sure what generation it is - it is a 6 yr old wired doorbell. When approached, the tiny LED at the top glows green and the light ring around the button glows blue. When the button is pressed, all l...

MJG47 by • Community Member
  • 2652 Views
  • 9 replies
  • 1 kudos

Nest hello wired door bell

Nest hello wired installed on nest app linked to google app does not show on google app both on Same email and password, nest thermostat operates on both apps also unable to link hello to nest aware any ideas was working ok until power cut other week

Eric75 by • Community Member
  • 1399 Views
  • 1 replies
  • 0 kudos

Nest Cam Back with QR code and6 digit number wiped clean

Our cleaning lady accidently picked up the camera and cleaned it. In the result the QR code and activation are wiped clean. I dont want to loose the cam. I have a verizon wifi I used nest app and google home. Can please get step by step instructions ...

CarlB by • Community Member
  • 905 Views
  • 4 replies
  • 0 kudos
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