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Cameras and Doorbells

Blog Posts

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Nest Cam Indoor (1st gen) expanded support rolling out in the Public Preview of ... Read more

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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Have some one set up a nest wired camera in a different city

I have a home in a different city from where I currently live. I currently have 2 nest thermostats at this location. A friend is going to add 2 nest wired 2nd gen cameras. How does he do this so that it shows up on my google home app? don't really wa...

Kathyw1 by • Community Member
  • 267 Views
  • 4 replies
  • 0 kudos

Small metal bracket worn down

The chime wasn’t working when I plugged directly into the doorbell so used the extenders and that got it to work, however the top part of the small metal bracket is now worn down and won’t clip in. Is there a way for me to get a replacement or somewh...

A5habib by • Community Member
  • 338 Views
  • 5 replies
  • 0 kudos

Nest doorbell wired, no light, not responding, offline online

I had this doorbell for about 3 years. It has been working fine until today. It gave me an offline message via the nest app. The chime isn't working. No lights (the normal, round blue light). Not responding. However, the doorbell is hot when touched....

sdaylee by • Community Member
  • 12952 Views
  • 5 replies
  • 2 kudos

Frozen Videos 1

Hi, I have the Nest Doorbell (wired) at home and I noticed that every time I want to see a events/video from the history it freezes, I’m unable to see them, not even the videos from the same day. It keeps freezing. Please help. This started weeks go,...

gabbyg by • Community Member
  • 478 Views
  • 8 replies
  • 0 kudos

Nest Cameras wont connect to new Router

We just got a nest system installed. unfortunately we had to change our router and OMG the system just went dark. We cant see any of our cameras and no matter how many times we have reset the cameras, router etc. The cameras fail to connect. I have t...

SJVentura by • Community Member
  • 541 Views
  • 7 replies
  • 1 kudos

iPhone notification sounds for Nest Doorbell

We’ve just installed our new doorbell but for some reason, iPhone notifications have no sound. Phone sound is on, volume is up, sounds are enabled in Settings > Home app > notifications and switched on in the Home app itself. Bit stumped. Any help?

mgueni by • Community Member
  • 393 Views
  • 3 replies
  • 0 kudos

Home App and Nest App

I purchased new cameras and the directions told me to set them up in my Home app (I already have a doorbell camera and thermostat). All of my devices show in my home app. However, I do not see the new cameras in my Nest app. How do I fix this issue?

Notifications

My camera is recording motion. I’m not getting any notifications however. Can I get phone alerts and email alerts? Is there any way to turn these alerts back on? They were working earlier but not now. Thank you.

grich9969 by • Community Member
  • 320 Views
  • 4 replies
  • 0 kudos

No doorbell notification on Nest Wifi access point

hello everyoneI was expecting that the nest wifi access point would get the doorbell notification when someone ring? I am wrong. I tried everything about the available parameters but nothing help. So to get my doorbell notification I need to add a ne...

nico4 by • Community Member
  • 657 Views
  • 7 replies
  • 0 kudos
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