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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1680 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17822 Views
  • 0 replies
  • 7 kudos

Can’t add or remove device.

Have three (3) existing camera accessed thru Nest app and old username and password. Bought new Nest Doorbell / Camera requiring Google Home app for setup. Doorbell / Camera is installed and working. Can’t “add device”, the three old existing cameras...

Nest wired outdoor can sending notifications when home

Had my cameras (2) for about 3yrs now and notifications worked for the most part. Last couple of weeks I keep getting notifications when I'm home and on my wifi. It's recognizing when I'm home or away but keeps sending me push notifications. Using pr...

Kirschman by • Community Member
  • 1384 Views
  • 7 replies
  • 0 kudos

Nest doorbell not staying in mount

The pin that holds the camera on the lens appears to have stopped engaging properly. I only noticed when it came off the mount and of course landed on the camera lens. Is there a way to get this fixed ? many thanksPaul

Hawks by • Community Member
  • 945 Views
  • 4 replies
  • 0 kudos

Battery doorbell won’t chime on speakers or hub

I have installed my Google battery doorbell using the app as asked. I already have 2 mini speakers and a home hub in my house, but my doorbell will not chime or send any notifications to them. It’s a useless doorbell if I can’t never hear it ring! I ...

Zobo by • Community Member
  • 1079 Views
  • 4 replies
  • 0 kudos

Wired Nest camera video history disappeared

I have a wired indoor nest camera with a nest aware plus subscription. On Saturday 25 March I noticed that the video history was missing for around 26 hours between 10am on Friday 24 March and 12 noon on 25 March. When I looked again a 1 hour later a...

Raymond3 by • Community Member
  • 1757 Views
  • 4 replies
  • 2 kudos

Wiring camera with floodlight

Hi Im looking to get the Google Nest Cam with Floodlight But i would like to know can it be hardwired in to replace out back door light??? Really hope this is possible

Rodd3r5 by • Community Member
  • 1359 Views
  • 7 replies
  • 0 kudos

Nest Doorbell (battery) history keeps disappearing

I have a nest doorbell (battery) which is hard wired to doorbell power to save me charging it every week. For a couple of days or so it behaves normal, issuing notifications and I’m able to see history over the past few days (I do not have a nest sub...

OzzieMart by • Community Member
  • 1339 Views
  • 5 replies
  • 0 kudos

Broken camera lens

Help! My camera lens broke on my Nest Doorbell. I can't find any help online about getting it fixed. It's impossible to tell if the tool releases it so we can charge it and so it ended up falling and of course the lens cracked. Am I able to have this...

Stacia505 by • Community Member
  • 4523 Views
  • 3 replies
  • 1 kudos
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