Nest cam playback not continuous

[Emarie]

So back when Nest was not a Google product, my Nest cams where controlled by the Nest app, when I played back footage from the cameras I would be able to see the playback as continual motion If that makes sense.) Now my new cameras are controlled by the Google app and when I play back the footage I cannot see the video motion as I scroll. I see a static view and only it only plays the action when I stop at a specific spot. In other words I am unable to see what has occurred between specific points in the video.

Often there are things that occur that the camera does not register as an “event” and I’d like to see continuous footage playing as I scroll the way that the Nest app operates. Is that possible?

[sterlinghawk]

This is a Google Home App issue.  And this is why I refuse to purchase any new Google cameras.  Supposedly they are fixing things come 2023.  Yea right

[Emarie]

They should allow them to run in the old Nest app until they fix that. I feel cheated out of the yearly fee I paid. This is not very useful to me as it stands.

[sterlinghawk]

Definitely and this new view of “matter” is a bunch of nonsense.  Google/Nest has dropped the ball not once but several times.  I am spending much of my time looking at other security camera vendors

[Brad]

Hey there,

Thank you for sharing this feature request with us. I am sorry that it is currently missing from the app, but we’re always looking for ways to improve, and appreciate your feedback. You can send it at any time using your devices by saying, "Hey Google, send feedback," or by following the steps found here. As this is a request, we'll be locking this thread in 24 hours. It will remain open until then, for any follow-up questions or concerns. 

Best regards,
Brad

[Emarie]

Really, this is a non-answer to a legitimate and terrible problem, Google will be losing customers in a major way. This is no small playback problem. This makes the device nearly pointless.

[Brad]

Hey there,

In an attempt to keep content in these forums fresh, we'll be locking and closing this thread. If you still need assistance with this issue, feel free to start a new thread. Thank you for your understanding.

Best regards,
Brad