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Nest cam wired no 6 digit code

Hitchmough85
Community Member

Help!! I've got the M:GJQ9T Nest cam wired.

There is no QR Code or 6 digit setup code anywhere on the camera? Anyone know where you can find it? 

Thanks.

6 REPLIES 6

Rubes
Bronze
Bronze

If it’s the indoor cam, it should be on the bottom of the camera. See reference photo: 

31A519D6-E981-45C9-B63A-590FF0E909DC.jpeg

Thanks Rubes, there is an additional baseplate for the stand that covers this. The issue is there is no QR Code so when you try to add this to Nest it asks for the last 4 digits of the serial number? Do you know where I can find this? Thanks

The serial number should be above the set up key, which is seen once that baseplate is removed. However in your last reply you mentioned “Nest”. If you’re trying to add the newer indoor cam released in 2021 to the Nest app, unfortunately none of those cameras work with the Nest app. All 2021 cameras only work with the Google Home app. This has been a huge inconvenience for many people and is very unfortunate. If you try setting up the camera in the Google Home app, I’m thinking it will work right away.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

 

Thanks for your assistance, Rubes!

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 


Best regards,

Brad

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad