Nest cam

[Mgeorgia83]

So my monitor keeps saying nest being monitored  then says nest cam is done being monitored over and over and noone else has access to my account as iam tying this its happened twice kinda feel like someone is watch the view somehow please any help would be greatly appreciated thanks in adavance

[MplsCustomer]

@Mgeorgia83 

I'm not sure what you mean by "my monitor keeps saying nest is being monitored." Unless someone was able to hack into your home Wi-Fi router, the only other likely way to monitor the Nest Cam Indoor is to log onto the Google Home app with YOUR credentials, and IF someone somehow had your credentials and was watching your camera, the small green light on your camera flashes screen when someone is watching your camera's video; see this Google Nest Help page: https://support.google.com/googlenest/answer/9268073?hl=en#zippy=%2Cgoogle-nest-cam-wired

And if you thought that someone was using your Google account, you can check which devices have access to your account; see this page: https://support.google.com/accounts/answer/3067630?hl=en

[aatienza]

Hey Mgeorgia83,

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue.
 

I appreciate the help, MplsCustomer.

Thanks,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

[aatienza]

Hey there,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie