I have the following issue:
On iphone and ipad constant buffering. On laptop its fine. My iphone and ipad are latest version. Everything up2date. Unifi network all 1000 gbps, clean. Its not my connection.
I just deleted the cameras and reconnected them. I have 2 cameras, acting the same. Its fine for 1 minute, then constant buffering. Also on lowest camera settings.
Im using the cameras for 3 years now. Never had this issue. Nothing changed on my end.
Any ideas to fix this?
Restarting and factory resetting your Google Nest camera or doorbell will have different results:
Restart: Keeps all your settings, and it should reconnect to the same Wi-Fi network. This is helpful if it ever becomes frozen, has trouble reconnecting to the internet, or isn't working normally.
Factory reset: Erases all your settings and options, and restores its factory default settings. It will not automatically reconnect to Wi-Fi and you'll need to set it up again.
You can find this information, plus additional information on this process here. Please let me know if you have further questions.
Same issue. Bought a 3 pack 1st gen nest camera a couple years ago. Have been using 2 of them without issue until recently when they started buffering non-stop. I deleted the cameras and re-added them. I tried all of Brad's suggested fixes. I also swapped one of the 2 cameras for the "brand new"/extra 3rd camera and still the same issues. I even bought a new wifi modem/router and have gig speed with fast, reliable coverage all over the home. Nothing works. Any updates on a fix?
Experiencing the same issue. We use an iPad Air 4th Gen to view our Nest Cams- 5 in total with one acting as our baby monitor. Problems also happen with my iPhone. Tried all of the suggested fixes- nothing works. We have the most recent Google Nest Wifi with a Gb Xfinity Internet. We stream 4K on multiple devices with zero problems. But, Nest is running as if there is an internet issue.
App will work for a few minutes but will inevitably either start constantly buffering or will freeze altogether (we will only notice this because we lose sound). But, just came here to clarify that this is happening on both the Nest App as well as the Google Home App!
We’ve been patiently waiting for the resolution as this has been happening for a few weeks. But, this is really a safety issue completely out of the users hands and has got to be resolved ASAP! Please give us an update to when this will be resolved!
I would suggest that you try to set up your cams on a separate channel from the rest like switch it from a 5ghz channel to a 2.4ghz channel, or vice versa. If that doesn't work, reset and remove the cams, and install them again in the account. If that doesn't work, contact support.
Just checking in to see if you still need assistance with this issue. We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance.