11-13-2021 05:06 PM
After a year of working just fine, my nest camera spontaneously disconnected from the Wi-Fi and will not reconnect. The second nest camera I have is working just fine on the same Wi-Fi. Nothing has changed with the Wi-Fi and when I attempt to reconnect, it simply says it’s looking for a Wi-Fi but doesn’t move beyond that. The camera itself has no lights on, then the blue/white light goes on solid, then it goes on and off four times, and then it turns off again for a period of time and then repeats this again. But it never moves beyond looking for wifi.
11-15-2021 02:51 PM
So I had this happen on my nest cam outdoor iq. They replaced it under warranty however the replacement died and so that is an expensive paper weight. Wish I had better news for you.
Sadly I got 3 new Google outdoor battery cams with cords as a replacement, sucker I am, well now 1 of those isn’t working. Not even 2 weeks old.
12-10-2021 12:23 PM
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
12-29-2021 12:53 PM
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
01-03-2022 02:50 PM
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,