Nest canera w pulsing blue light but no connect

[Kds2233]

I have used this camera successfully in the past, but not for several months. I plugged it in today, and the blue pulsating light around the land turns on. However, when I open up the nest app on my android phone, it tells me I am not connected and there is no video.. I'm not sure what to make of this. any help??

[Rubes]

Try giving the camera a full reset, delete it from the app and then re-add it. Also, and you likely already know this, any of the cameras released in 2021 are no longer compatible with the Nest app. They only work with the Google home app. However if your device is pre-2021 then you’re using the correct app (Nest).

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Please let me know if you need further assistance. 

Best Regards,

Brad.

Thanks for your help, Rubes!

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue.  We'll leave this topic open for another 24 hrs in case there are any follow up questions or comments. Please let me know if you need further assistance. 

Best regards,

Brad

[Brad]

Hey folks,

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad