02-20-2024 12:05 PM
I installed a new wifi router and i cant connect doorbell to wifi
02-20-2024 12:27 PM
Google Nest does not make it easy to change Wi-Fi settings. The Help topic is below. The easiest way is to set the network name (SSID) and password on your new router/modem to the same values used on your old router/modem. If you can't do that, then you should remove your doorbell from the Google Home app while still on your old Wi-Fi network while your doorbell is still online, and make sure it factory resets, and then reinstall it. If this doesn't happen, then you'll need to do a manual factory reset and reinstall it.
02-23-2024 05:10 PM
Hi burbon,
Just wanted to check if you've had a chance to see MplsCustomer's response. If you need anything else or have any questions, just let me know.
I appreciate the help, @MplsCustomer.
Best,
Edmond